Privacy Policy Overview

At Masceno Store, your privacy is our priority. We are dedicated to protecting your personal information and ensuring a safe and transparent shopping experience. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, mascenostore.com.br.

1. Information We Collect

We gather personal information that you provide directly when you make purchases, register on our site, or contact us. This information may include:

• Full Name
• Email Address
• Shipping Address
• Phone Number
• Purchase History and Interactions with the Site

2. How We Use Your Data

Your information is utilized for the following purposes:

• Processing and shipping your orders
• Enhancing your browsing experience
• Personalizing offers and promotions
• Sending confirmations, updates, and messages related to your orders
• Providing customer service
• Complying with legal and regulatory obligations

3. Data Sharing

We do not sell, rent, or share your personal information with third parties, except when necessary for:

• Payment processing (e.g., credit card companies)
• Product delivery (transport and logistics companies)
• Essential services, such as email marketing platforms acting on our behalf

These companies are required to protect your information according to this Privacy Policy. We may also share data with legal or governmental authorities when required by law.

4. Information Security

We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption and other security tools on our site.

5. Cookies and Tracking Technologies

We use cookies to enhance your user experience on our site. Cookies are small text files stored on your device that help remember your preferences and facilitate your browsing process. You can configure your browser to reject cookies, but this may affect the site's functionality.

6. Your Rights

You have the right to access, correct, delete, or block your personal information, as well as withdraw consent for the use of your data at any time, in accordance with applicable legislation. To exercise your rights, simply contact us via WhatsApp at 19 98894-0618.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. We recommend reviewing this page periodically to stay informed about how we protect your data.

8. Contact Us

If you have any questions or concerns regarding the collection, use, or security of your personal information, please reach out to us through WhatsApp at 19 98894-0618.

Last updated: 12/28/2024

Applicable Law: This Privacy Policy complies with Law No. 13.709, dated August 14, 2018, known as the General Data Protection Law (LGPD), which regulates the processing of personal data in Brazil.